At Book Buckles, we want you to be completely satisfied with your new bookmark. We accept returns within 60 days of purchase for a complete refund, less shipping charges. In order to return your item(s), please contact us with your order number and reason for the return. We will provide you with our return shipping address and Return Authorization Number. Please include your Return Authorization Number on or in your package.
If your product has any defects, please contact us for an exchange within 60 days of purchase.
Book Buckles will exchange your product if you are not satisfied with it for any reason within 60 days of purchase. We realize that color may not be accurately portrayed on your monitor for a variety of reasons. Thus, just contact us and let us know the reason for your exchange and which item you would like to exchange it for, and we will provide a Exchange Authorization Number to include on or in your package. Once we have received your items, we will ship your new selections to you.
Book Buckles may charge a shipping fee upon order unless we are offering a promotion of free shipping.
If you return or exchange an item, you will be responsible for shipping fees to send your item(s) back. If it is an exchange, Book Buckles will cover the shipping charge back to you.
If the item is defective, we will cover any shipping fees for the exchange. Book Buckles will refund you the original purchase shipping amount if you choose to return, rather than exchange.